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NIEHOFF LifeCycle+: Quality & efficiency

 

  • Quality assurance: Highest standards for your NIEHOFF machines
  • Straightforward collaboration: Fast, direct and digital service experience
  • Continuous support: Support throughout the entire machine life cycle
  • Efficiency improvement: Effective customer service and support in unlocking new potentials
  • One-stop solution: Combination of digital efficiency and personalized service
  • OEM-expertise: Reliability through original manufacturer expertise

You can get more information by clicking on the respective LifeCycle+ section:

START-UP – for a powerful start

Customized installation service: 

  • Supervisor service for self-assembly with expert support or
  • Full service for overall installation as a service by NIEHOFF experts

Careful commissioning and acceptance: 

  • Comprehensive testing and smooth start of production by our service technicians

Practical on-site training:

  • Rapid empowerment of your team for independent, high-performance operation

Benefits:

Optimum starting conditions 
100% manufacturer's warranty after commissioning

 

Increase your efficiency and productivity with NIEHOFF LifeCycle+.
SERVICE@NIEHOFF.DE

OPERATE – for maximum safety and efficiency in operation

Spare parts supply:

  • Personalized advice for optimum spare parts stocking
  • Individual customer advisors for efficient spare parts supply

Webshop in myNIEHOFF portal:

  • 24/7 access to spare parts in the customized webshop
  • Individual machines & quick path to the right spare parts

Maintenance as a service:

  • Individual maintenance support: with expert assistance  
  • All-inclusive offering: Assumption of the recommended maintenance by NIEHOFF, including NIEHOFF Monitoring, which provides the condition data of the machines in real time 

Benefits:

24/7 efficient spare parts supply 
Maintenance as a service - according to individual requirements 

 

Increase your efficiency and productivity with NIEHOFF LifeCycle+.
SERVICE@NIEHOFF.DE

SUPPORT – for professional assistance

Support around the clock:

  • E-Mail: Reply within 24 hours - SERVICE@NIEHOFF.DE during service hours 
  • Telephone: Mon-Fri, 7am-4pm (CET) direct expert help 
  • Remote Support: direct access via NIEHOFF ServiceBox & TeamViewer

On-site service:

  • Over 80 experienced technicians worldwide 

Technological edge with new NIEHOFF Monitoring and OutputTune

  •  Real-time monitoring of the machine condition
  • Expert advice on optimization approaches for maximum output in systems and in processes

Benefits:

Efficient remote support
Receive a response within 24 hours
+ Monitoring and optimization for maximum output 

 

Increase your efficiency and productivity with NIEHOFF LifeCycle+.
SERVICE@NIEHOFF.DE

 

MODERNIZE –  for a longer service life

Sustainable further development:

  • Modernization of components for improved performance and energy efficiency
  • Complete system overhauls for long-term success

24-month warranty:

  • Security and satisfaction thanks to a 24-month warranty after every modernization when a maintenance contract is concluded

Benefits:

Energy efficiency 
Sustainability
24-month warranty with maintenance contract

 

Increase your efficiency and productivity with NIEHOFF LifeCycle+.
SERVICE@NIEHOFF.DE

START-UP – for a powerful start 

Customized installation service: 

  • Supervisor service for self-assembly with expert support or
  • Full service for overall installation as a service by NIEHOFF experts

Careful commissioning and acceptance: 

  • Comprehensive testing and smooth start of production by our service technicians

Practical on-site training:

  • Rapid empowerment of your team for independent, high-performance operation

Benefits:

Optimum starting conditions 
100% manufacturer's warranty after commissioning

 

Increase your efficiency and productivity with NIEHOFF  LifeCycle+.
SERVICE@NIEHOFF.DE

OPERATE – for maximum safety and efficiency in operation

Spare parts supply:

  • Personalized advice for optimum spare parts stocking
  • Individual customer advisors for efficient spare parts supply

Webshop in myNIEHOFF portal:

  • 24/7 access to spare parts in the customized webshop
  • Individual machines & quick path to the right spare parts

Maintenance as a service:

  • Individual maintenance support: with expert assistance   
  • All-inclusive offering: Assumption of the recommended maintenance by NIEHOFF, including NIEHOFF Monitoring, which provides the condition data of the machines in real time 

Benefits:

24/7 efficient spare parts supply 
NEW: Webshop for registered customers:
shop.niehoff.de

Maintenance as a service - according to individual requirements 

 

Increase your efficiency and productivity with NIEHOFF LifeCycle+.
SERVICE@NIEHOFF.DE

SUPPORT – for professional assistance

Support around the clock:

  • E-Mail: Reply within 24 hours - SERVICE@NIEHOFF.DE during service hours 
  • Telephone: Mon-Fri, 7am-4pm (CET) direct expert help 
  • Remote Support: direct access via NIEHOFF ServiceBox & TeamViewer

On-site service:

  • Over 80 experienced technicians worldwide 

Technological edge with new NIEHOFF Monitoring and OutputTune

  •  Real-time monitoring of the machine condition
  • Expert advice on optimization approaches for maximum output in systems and in processes

Benefits:

Efficient remote support
Receive a response within 24 hours
+ Monitoring and optimization for maximum output 

 

Increase your efficiency and productivity with NIEHOFF LifeCycle+.
SERVICE@NIEHOFF.DE

 

MODERNIZE –  for a longer service life

Sustainable further development:

  • Modernization of components for improved performance and energy efficiency
  • Complete system overhauls for long-term success

24-month warranty:

  • Security and satisfaction thanks to a 24-month warranty after every modernization when a maintenance contract is concluded

Benefits:

Energy efficiency 
Sustainability
24-month warranty with maintenance contract

 

Increase your efficiency and productivity with NIEHOFF LifeCycle+.
SERVICE@NIEHOFF.DE